Last updated: March 2025

Privacy Policy

Your privacy matters to us. Here's exactly how we handle your data.

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information: Name, email address, and password when you create an account.
  • Business information: Business name, type, and details you share to personalize your experience.
  • Conversation data: Messages and interactions with your AI agents to provide and improve our services.
  • Payment information: Processed securely through our payment providers. We never store full card numbers.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve Vyrtu.ai services
  • Personalize your AI agents to your business context
  • Process transactions and send related information
  • Send product updates, security alerts, and support messages
  • Respond to comments, questions, and requests

3. Data Privacy & Security

Your business conversations are private to your account. We take the following measures to protect your data:

  • We never use your business data to train AI models.
  • We never share your data with third parties for marketing purposes.
  • All data is encrypted in transit (TLS) and at rest (AES-256).
  • We undergo regular security audits and vulnerability assessments.

4. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Export your data in a portable format
  • Opt out of marketing communications at any time

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@vyrtu.ai. We're committed to resolving any concerns you may have.